Chat is a quick way to ask about account setup, supported forms, imports, validation messages, pricing, recipient delivery, or filing status. To help us understand the question, include the tax year, form type, approximate number of forms, and the screen or message you are seeing. Do not paste full TINs, SSNs, or other sensitive recipient data into chat.
Outside chat hours, open the Help beacon to send a message. If the issue concerns a particular filing, identify it with the company name and non-sensitive filing details available in your account. You can also review the Help Center for common import and filing questions while you wait.